Effective Date: 19th Sept, 2024

RoomsVital Automation Solutions Private Limited ("we", "us", "our") operates the RoomsVital mobile application. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services. By using the Service, you agree to the terms outlined here. Terms not defined herein have the same meaning as in our Terms and Conditions.

1. Information We Collect

Personal Data:
While using our Service, we may ask for personally identifiable information including:
- Email address
- First name and last name
- Phone number
- Location data (GPS)
- Cookies and usage data

Usage Data:
We collect information such as mobile device type, unique ID, IP address, operating system, browser type, device identifiers, and diagnostic data.

Tracking & Cookies:
We use cookies and tracking technologies (beacons, tags, scripts) to analyze usage and improve the Service.
- Session Cookies: Used to operate the Service
- Preference Cookies: Remember your preferences

2. Use of Data

RoomsVital uses collected data to:
- Provide and maintain the Service
- Notify you of changes
- Allow participation in interactive features
- Offer customer care and support
- Improve performance and service
- Monitor usage
- Detect and address technical issues
- Trigger geo-based features set by the user

3. Transfer of Data

Your personal data may be transferred and stored outside your state or country, including to India. By using our services, you consent to this transfer. We ensure all transfers are secure and compliant with applicable laws.

4. Disclosure of Data

We may disclose your data:
- To comply with legal obligations
- To protect rights and property
- To investigate service misuse
- To ensure safety of users
- To protect against legal liability

5. Security of Data

We implement commercially acceptable measures to secure your data, but cannot guarantee absolute security.

6. Service Providers

Third-party providers may help deliver services. These providers are contractually obligated to keep your data secure and confidential.

7. Children's Privacy

We do not knowingly collect information from children under 18. If we become aware, we will delete the data promptly.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page, and in some cases, you’ll receive an email or in-app notification.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

RoomsVital Support
Email: support@roomsvital.com
Phone: +91 766 775 0076